Service Standard

Chambers Service Standards

Chambers is committed to providing a friendly, efficient and effective service to all of its clients.

In order to provide our clients with a service designed to meet their needs and to assist them in making an informed choice of counsel we are committed to the following policies:

Meeting the Demand for Greater Specialisation

Chambers has formed a number of specialist Law Teams to enhance the range and availability of skills and expertise within each team. The core of each team is made up of barristers who have developed a wealth of experience sufficient to warrant their status as specialist practitioners.

Quality Standards

Each Practice Team has devised quality standards designed specifically for its area of law to ensure that the service we provide is of the highest quality. Compliance with these standards is further ensured through the BarMark and Quality Mark procedures.

Providing the Facilities necessary to enable us to offer the services needed in a cost-effective and efficient manner.

Chambers has modern seminar, conference and video facilities for your use. Chambers operates from a newly purchased building in the heart of the city and directly opposite Southampton Combined Court Centre. The building has been specially renovated in order to provide the level of service expected of the modern Bar. Members of Chambers are always willing to travel to alternative locations, including the clients own premises, in order to meet the needs or convenience of those involved.

Ensuring complete satisfaction with the services we provide.

Chambers has devised a range of procedures to ensure that the specific needs of the client and case are paramount. We regularly monitor the effectiveness of our services and have procedures in place to ensure compliance with this objective.